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01
Purchase Luggage Lifeline coverage before your flight and inform us of your upcoming travel destination
02
We prepare the action plan, logistics and sourcing of your essentials and replacement luggage
03
When you your luggage goes missing send us your lost luggage report (PIR) and supporting documentation
04
We dispatch your essentials and replacement suitcase to your hotel room within 24 hours of filing a missing luggage report
Your replacement luggage essentials
Clothing
3 shirts
1 pair of comfortable walking shoes
1 pair of flip flops
1 bathing suit or swim shorts
1 beach shirt
3 pairs of shorts, trousers or skirts
1 lightweight jumper or cardigan
1 smart-casual outfit for dinner
4 pairs of underwear
1 set of sleepwear
4 pairs of socks
1 baseball or straw hat
Toiletries
Sunscreen
After-sun lotion
Toothbrush
Toothpaste
Shampoo
Conditioner
Body wash or soap
Deodorant
Hairbrush
Razor
Shaving cream or gel
Lip balm
Clothing and shoe sizes will be asked during the registration and checkout process
Suitcase missing upon Airport arrival?
Just email your customer account manager!
Important:
1) When you loose a suitcase during air travel your airline will issue you a Lost Luggage Report and a PIR reference number. These must be provided to your account manager when notifying us of a lost luggage incident
2) When purchasing Luggage Lifeline be sure to use your name as indicated in your passport. This is so we can cross-reference your Luggage LifeLine incident report with the documentation provided by your airline - and dispatch your replacement luggage within 24 hours!
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